Terms & Conditions of Booking

In the following Terms & Conditions, "The Client" means each group member or individual or their respective guardian and "we", "our", "us", "ourselves" means Fit4all Limited.

1. Making a booking
   • A booking will not become confirmed until a deposit has been received.
2. Payment
   • 35% deposit is required at time of booking. The balance is due 3 weeks prior to course start date
   • Payment can be made in the form of cash or credit / debit cards.
   • We do not accept cheques
   • A written confirmation will be sent out along with a "recomended" list of items to bring, and our terms & conditions that we strongly advise you to read.
3. Changes by you
   • Any changes made to a confirmed booking by the Client must be made in writing to us.
   • Wherever possible, we will try to accommodate the changes.
   • Any price increases incurred through the change in arrangements must be paid in full immediately.
   • No refund will be given if the price is lower than the originally agreed price.
4. Cancellation by you
   • In the event of a client wishing to cancel a confirmed booking, the following charges will apply. A cancellation is only effective when we receive a written notification from the client.
     

     Personal Training
     Period to Commencement	Cancellation charge
     >25hours	0%
     13 - 24 hours	50%
     <12 hours	100%

     Courses
     Period to Commencement	Cancellation Charge
     > 28 Days	0%
     14 - 27 Days	50%
     0 - 13 Days	100%

5. Changes by us
   • We reserve the right to make changes at any time to the courses and services we provide which become necessary due to circumstances beyond our control
6. Cancellation by us
   • In the event of cancellation by us we will firstly offer an alternative package or date and if unacceptable to the client we will refund full payment
7. Price Changes
   • We reserve the right to alter the price of any service offered at any time if this proves to be necessary, we will endeavour to give the client early notification of such increase
8. Weather
   • Most activities take place regardless of the weather conditions. However, we reserve the right to alter the course content and provide a modified programme and occassionally offer different activities. In the event of us being unable to deliver a course, we will provide the client with an alternative date or credit note to the full value and if unsuitable to the client we will provide a full refund.
9. Gift Vouchers
   • Gift vouchers are to be paid n full at time of booking.
   • Gift vouchers expire 6 months from the date of purchase
   • Gift vouchers cannot be redeemed for cash value although may be redeemed against an alternative product from us
   • Any price difference between the voucher and the alternative product must be paid for immediately
   • No refund will be given if a lower price product is selected
10. Liability
    • We will not accept liability for personal injury sustained by participants
11. Client Safety
    • The client will at all times during the course, in the interest of safety promptly comply with all reasonable instructions or advice given to them by us.
    • If the client fail to comply with such instructions or advice, we reserve the right to exclude the client from the course or refuse carriage of him at any time and does not accept any responsibility for any liability loss expenses or damages arising because of the clients failure to comply.
    • Any monies paid by the client are non-refundable
12. Nuisance and Abusive Clients
    • We reserve the right to exclude a client from a course and refuce carriage if we believe the client to be causing a nuisance or to be abusive to the staff and other clients on the course.
    • We do not accept any responsibility for any liability, loss expenses or damages arising from the nuisance or abusive behaviour of the client.
    • Any monies paid by the client are non-refundable
13. Alcohol & Drugs
    • Alcohol must not be consumed before the commencement of activities, during activities, or during any breaks in the days activities.
    • If the client is found in possession of any illegal drug whilst on the premises, the appropriate action will be taken.
    • We reserve the right to exclude the client from any services provided by ourselves, if we feel the client is unfit to participate in the service on offer.
14. Client Fitness
• The client must fill in a screening form on the day of his / her activity.
• If the client in our opinion, is not considered to be sufficiently well, fit or able for the course, in the interest of safety we reserve the right to exclude the client from the course at any time either before or during the course, in which case it is agreed there shall be no liability to us for any damages, loss or expensed and any monies paid by the client will be non-refundable.
• It is the responsibility of the client to seek the necessary medical advice before engaging in any fitness activity or programme notwithstanding any advic or assistance given by Fit4all or its staff.
15. Client Belongings
    • We do not accept any responsibility of any kind for the clients property of any description, including monies, luggage, baggage and vehicle. Property must in all circumstances be the sole responsibility of the client.
16. Fit4all Property
    • The client shall be liable for any damages occured to our property
    • The client will be asked to pay the cost of making good the damage prior to the course / service end.
17. Equipment
    • Clients are asked not to use the equipment until shown the proper operating procedures by a qualified member of staff
18. Attire
    • The correct attire and footwear must be worn in the Personal Training Studios at all times
19. Age Limits
    • Persons under the age of 17 are not permitted on the premises or to attend courses unless accompanied by a guardian with prior approval from us.
20. Restrictions
    • Smoking and pets are strictly prohibited in all parts of our facility
21. Use of Facilities
• Persons using the facilities do so at their own risk
• Clients are not permitted to use any equipment in the Training Studio, Sauna, Steam Room or Outside Canadian Hot Tub without first discussing their use with a qualified member of staff.

 

 

 

 

 

 

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